Privacy Policy
Effective Date: 26 January 2026

AG Medical Practice (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with applicable laws, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following information from patients and website users:

Personal identification information (name, date of birth, ID number)

Contact information (phone number, email address, postal address)

Health and medical information required for treatment

Payment and billing information

Website usage data (when you visit our website)

2. How We Use Your Information

Your personal information is used for purposes including:

Providing medical services and care

Managing appointments and communication

Billing and processing payments

Complying with legal and regulatory obligations

Improving our services and website

3. Sharing and Disclosure

We do not sell or trade your personal information. We may share information with:

Healthcare providers involved in your care

Laboratories, specialists, and other medical service providers as necessary

Authorities when legally required

4. Data Storage and Security

We store your information securely and take appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

Access your personal information

Request corrections to inaccurate or incomplete information

Withdraw consent for the processing of your information, subject to legal and contractual obligations

6. Contact Us

For any questions or requests regarding your personal information, please contact:
Email: admin@agmedicalpractice.co.za